On the 26th and 27th of October, Digiu Digital participated in the E-Show Madrid, part of the leading congress of the IT sector in south Europe, the Madrid Tech Show, where specialists from various IT sectors meet: Cloud, Cybersecurity, Big Data, IA, Data Centers, E-Commerce and Digital Marketing.
According to Emilio Osete, the CEO of the Digiu Digital group, “It was a unique opportunity to discuss the future of e-commerce with Alexander Graf, the Co-CEO and Co-Founder of Spryker, and one of our partners in Digital Commerce”.
Following Alexander Graf´s words: "It was a pleasure to return to Spain, where I could see that the country has immense potential to bring the sector to the forefront of international digital commerce”.
On the other hand, the two directors agree in thinking that, in 2023, most companies will prioritize the creation of B2C marketplaces because success will come when you control access to consumers. So, even though investment in marketplaces is expected to continue to increase, it will be important to consider the journey from a customer perspective and not only optimize for the retailer.
That's why Emilio Osete thinks that the Customer Experience Solutions are going to grow in the next years. In his words: “En 2023, en un contexto de hiperinflación mundial y tras más de 2 años desde la pandemia, todas las empresas deben revisar sus estrategias de omnicanalidad para optimizar al máximo todo el potencial de compra de sus clientes, los cuales esperan una experiencia in-store que también tiene que ver con las opciones de entrega desde el canal online, demandando por tanto una combinación de estrategias online y retail (“Phygital”). Mobile, social commerce y tecnología inmersiva en tienda van a ser las palancas de crecimiento, donde va a ser clave navegar en un entorno económico mundial inestable, con múltiples estrategias en paralelo. Y en este contexto, será clave la personalización a la hora de incrementar la vinculación de los clientes con la marca”.
Digiu Digital is a technology consulting firm that designs, develops and operates digital projects with one mission: to make digitalization as simple as possible.
We are specialists in digital transformation and digital commerce, helping businesses to automate and modernize their processes, and build their strategic capabilities focused on customer experience. Leader in SAP Customer Experience in southern Europe, and is the first Spryker partner in Iberia market.
Headquartered in Madrid, Spain and with offices in Germany and Brazil, the company has a unique background: +16 years working with Digital Commerce and one of the biggest portfolios in the digital space, with +500 digital innovative projects across +15 countries.
With a multicultural team, Digiu covers end-to-end digital services, from strategy to implementation. Our team is expert in commerce and SAP Solutions, but also have excellent skills in different technologies that are essential to optimize the implementation of any software, such as Java / Spring, PHP, Angular, React, Vue.js, Node.js, Symfony, Twig, Laravel, Azure, AWS, Google Cloud, PWA, iOS and Android. Our consultants master the dynamics of different industries and go deep to understand the specific needs of organizations, providing personalized service and maintaining a close and lasting relationship with our customers.
Digiu Digital is the perfect partner for companies that need to develop a solutions that requires forward-thinking, agile teams and real expertise.
Spryker is the leading composable commerce platform for enterprises with sophisticated business models and facilitates growth, innovation and differentiation. Designed specifically for sophisticated transactional business, Spryker’s easy-to-use, headless, API-first model offers a best-of-breed approach. It provides businesses with the flexibility to adapt, scale and quickly go to market while facilitating faster time-to-value throughout their digital transformation journey. As a global platform leader for B2B and B2C Enterprise Marketplaces, Thing Commerce and Unified Commerce, Spryker has empowered 150+ enterprise customers around the world.
In 2022, Spryker has been classified as a "Visionary" in the Gartner® Magic Quadrant as well as a "Leader in Composable Commerce" in its report “Critical Capabilities for Digital Commerce”.